🍗 PCK ZRA Middleware Wiki

Using the Dashboard

The dashboard is the landing page after sign-in. It is your command center for the state of the integration across all Pedro's Chicken stores.

Getting there

After signing in you are redirected to /pckzra/dashboard. You can return at any time from the portal navigation.

What the dashboard shows

The dashboard aggregates the live state of the middleware:

AreaWhat it tells you
Store summaryTotal, active and inactive store counts. A store must be active to submit invoices.
Transaction statisticsTotal, successful and failed API transactions, with a success rate. Filterable by store and date range.
Volume by storeTransaction counts per store — the quickest way to spot a store that has gone quiet or is erroring.
Recent failuresFailed transactions (default: last 7 days) with links into the full request/response detail.

Navigation

Portal pageURLPurpose
Dashboard/pckzra/dashboardOverview statistics and health snapshot
Stores/pckzra/storesList, search, add, edit, activate/deactivate stores — see Managing stores
Reports/pckzra/reportsTransaction and conversion reports — see Reports
Logout/pckzra/logoutEnd your session

Daily operating routine

A recommended daily check for operations staff:

  1. Check the success rate. A healthy system is near 100%. A sudden drop means a systemic problem (Chrilan outage, network, or a configuration change).
  2. Scan volume by store. A store showing zero transactions during trading hours usually means a local POS/network issue, not a middleware issue.
  3. Open the failed transactions list. Each failure keeps the full request and response — most issues can be diagnosed without server access. See Troubleshooting for the error catalog.
  4. Confirm menu sync is running for stores that recently changed their menu — see Menu sync setup.
Tip Every transaction carries a transaction ID (UUID) that flows through the entire request lifecycle. When a store reports a failed sale, ask for the approximate time and store name, find the transaction in Reports, and you will see the exact payload the POS sent and the exact error returned.

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